Effective Date: December 8, 2025

​

Kimbo (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

 

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you:

- Visit or use our website https://kimboliving.com (the “Site”)

- Interact with us by phone, email, SMS, social media, or at events

- Purchase our campers, accessories, or related products and services (the “Services”)

 

Kimbo uses a variety of digital systems and platforms to operate its business, including but not limited to customer relationship management (CRM) systems and databases, email and messaging systems, analytics providers, advertising platforms, enterprise resource systems, and social media channels. These systems may change from time to time without notice.

​

1. Intended Audience & Jurisdiction

 

The Site and Services are intended for individuals located in the United States and Canada. Kimbo does not actively market, target, or direct its products or Services to residents of other jurisdictions.

 

If you access the Site from outside the United States or Canada, you do so at your own initiative and are responsible for complying with local laws. Kimbo makes no representations that the Site or Services are appropriate or available in other jurisdictions.

 

Kimbo does not intend to offer goods or services to individuals in the European Economic Area (EEA), the United Kingdom, or other jurisdictions with extra-territorial privacy laws.

 

Quebec (Canada)

 

Kimbo primarily operates in English. Certain information may be provided in French upon request or where required by Quebec’s Law 25.

 

By using the Site as a Quebec resident, you acknowledge that:

• The Site is provided primarily in English

• Processing occurs mainly in the U.S. and Canada

• Your information may be transferred or processed outside Quebec

 

Version française – Québec

 

Québec (Canada) : Kimbo exerce principalement ses activités en anglais. Certains renseignements peuvent être disponibles en français sur demande ou lorsque requis par la loi québécoise.

 

En utilisant le Site en tant que résident du Québec, vous reconnaissez que :

• Le Site est fourni principalement en anglais

• Le traitement a lieu principalement aux États-Unis et au Canada

• Vos renseignements peuvent être transférés ou traités à l’extérieur du Québec

 

2. Information We Collect

 

We collect information in three primary ways.

​

2.1 Information You Provide Directly

 

You may provide personal information when you:

• Request a brochure, quote, or product information

• Place a deposit or purchase a camper or accessories

• Join a waitlist, newsletter, or SMS list

• Submit a contact form, support request, or event registration

• Interact with us at trade shows or via social media

• Apply to become a dealer, ambassador, or employee

 

This may include:

• Contact details: name, email, phone number, mailing address

• Customer information: truck details, preferences, build notes

• Order & payment information (processed through third‑party payment systems)

• Account credentials (if applicable)

• Communications via CRM systems, email, SMS, and social platforms

• Event/promotion submissions, testimonials, and photos

 

2.2 Information Collected Automatically

 

Our Site and tools (analytics, advertising, and performance systems) may automatically collect:

- IP address, device type, operating system

- Browser type and version

- Pages viewed, time spent, referring pages

- Interaction and performance data

- Search terms and clickstream data

 

2.3 Cookies, Pixels, and Tags

 

Kimbo and its partners use cookies and similar technologies to:

• Maintain Site functionality

• Analyze usage and improve user experience

• Measure marketing performance

• Provide relevant advertisements (including remarketing)

 

You may disable cookies in your browser.

 

Simple Cookie Policy Disclosure

 

Kimbo uses essential, analytics, and advertising cookies. You may manage cookies via browser settings. Sensitive information is not collected through cookies.

 

2.4 Information from Other Sources

 

We may receive information from:

• CRM systems and databases

• Social media platforms (including but not limited to LinkedIn, Instagram, Facebook, YouTube)

• Advertising and analytics partners

• Shipping and logistics providers

• Enterprise resource systems

• Public sources and event registrations

​

3. How We Use Your Information

 

3.1 Providing Products & Services

• Process orders, deposits, and payments

• Coordinate build schedules and delivery

• Manage warranties, service, and customer support

• Maintain customer profiles in CRM systems

• Support manufacturing and operations through enterprise resource systems

 

3.2 Communication

• Respond to inquiries

• Send transactional updates (quotes, invoices, build progress)

• Provide brochures, pricing, and product updates

• Deliver marketing communications where legally permitted

 

3.3 Improvement & Development

• Understand Site use and improve content

• Enhance product design and customer experience

• Develop new models, accessories, or features

 

3.4 Marketing & Promotions

• Email/SMS marketing

• Event invitations, promotions, and giveaways

• Social media engagement

 

3.5 Legal & Security Purposes

• Detect and prevent fraud or abuse

• Enforce Kimbo’s terms and policies

• Comply with legal and regulatory obligations

 

4. Legal Bases for Processing (If Required)

​

Where GDPR or similar laws apply, Kimbo may rely on:

• Contractual necessity

• Legitimate interests

• Consent

• Legal obligations​

​

5. SMS/MMS & Call Data

 

If you opt in to SMS:

• Kimbo may store your phone number, message content, and related metadata.

• Messages may be delivered through CRM-integrated systems or SMS platforms.

• SMS consent is NOT shared with third parties for unrelated marketing.

​

To opt out: reply STOP

For assistance: reply HELP

 

Kimbo may share SMS delivery data only with service providers who assist in delivering messages.

Text message opt‑in data and consent will not be shared with unrelated third parties.

Phone call metadata (date, time, call notes) may be logged in CRM systems.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

6. How We Share Your Information

 

Kimbo does NOT sell personal information.

 

We may share information with:

• Service providers (CRM, analytics, advertising, enterprise systems)

• Shipping and logistics companies

• Marketing and event platforms

• Professional advisors (legal, accounting, compliance)

• Authorized dealers or installers when required

• Parties involved in mergers, acquisitions, or similar transactions

 

Information may also be disclosed where required for legal or safety reasons.

 

7. Data Retention

 

Kimbo retains personal information only as long as reasonably necessary for:

• Customer relationships

• Order fulfillment, warranties, and support

• Legal and regulatory requirements

• Operational records

 

When no longer needed, information is deleted, anonymized, or aggregated.

 

8. Data Security

 

Kimbo uses commercially reasonable safeguards across:

• CRM systems and databases

• Email/SMS and communication platforms

• Analytics, hosting, and advertising systems

• Operational and enterprise resource tools

 

No system is perfectly secure. Users are responsible for safeguarding their own credentials.

 

9. Your Choices & Rights

 

Depending on your jurisdiction, you may request:

• Access to your information

• Corrections or updates

• Deletion (subject to legal obligations)

• Restriction or objection to processing

• Data portability

• Unsubscription from marketing communications

​

Contact: privacy@kimboliving.com

 

10. Children’s Privacy

 

Kimbo does not knowingly collect personal information from children under 13 (or any higher minimum legal age in your jurisdiction).

 

11. International Data Transfers

 

Kimbo stores and processes data in the United States and Canada. Transfers may occur subject to safeguards.

​

12. California Privacy Notice

 

Kimbo is not currently subject to the California Consumer Privacy Act (CCPA/CPRA) but voluntarily provides this notice.

 

California residents may request:

• Access to categories of personal information collected

• Deletion of personal information (subject to limitations)

 

Kimbo does not sell or share personal information as defined under California law.

 

Requests: privacy@kimboliving.com

 

13. Third‑Party Links & Social Media

 

External websites or social platforms linked from the Site operate independently and have their own privacy policies.

​

14. Changes to This Privacy Policy

 

Kimbo may update this Privacy Policy periodically. Updated versions will reflect a new “Effective Date.”

 

15. Contact Us

 

Kimbo

1790 Midway Ln

Bellingham, WA 98226

United States

Phone: +1 360‑527‑5296

Email: privacy@kimboliving.com